Privacy Policy for Kiqo, Inc.

Kiqo, Inc. (“Kiqo,” “we,” “our,” or “us”) provides a learning platform for K–5 students. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information.

Information We Collect

• Parent/Admin Accounts: First name, last name, email, organization. Billing handled via Stripe.

• Child Accounts: First name, last name, learning level.

• Usage Data: Uploaded files, questions asked, timestamps, activity/inactivity, interventions, badges, overall stats.

• Chat Transcripts: Retained until the parent/teacher deletes the account, for review of learning patterns.

• Voice Data: Received but not stored.

• Location & Device Data: None stored.

• Technical Logs: Managed by Supabase and AWS CloudWatch.

How We Use Information

• Provide lessons to child accounts.

• Allow parents/teachers to review learning progress.

• Authenticate accounts and operate services.

• Process payments through Stripe.

⚠️ Note: We do not use transcripts for marketing or product training.

Sharing of Information

Information is shared only with service providers: AWS, Supabase, Stripe, OpenAI. We never sell personal data.

Data Retention & Deletion

• Transcripts & Logs: Kept until account deletion.

• Backups: Retained up to 90 days for disaster recovery.

• Account Deletion: Once implemented, will permanently remove all data.

Security

Encryption in transit (TLS) and at rest. Role-based access via Supabase and AWS IAM.

Age Restriction

Only parents/teachers 18+ may create accounts. Children cannot sign up directly.